Casumo Casino Reviews Of Promotions & Bonuses
This Casumo Reviews shows that the ‘Welcome’ is effusive and friendly, just like the rest of the site. Currently they’re offering not one but five welcome bonuses. All you need to do is register and make your first deposit:
- You’ll get 200% bonus on your first deposit – up to £50. Not only that, but you’ll also trigger 200 free spins on Starburst.
- On your second deposit you get your second bonus, 50% on up to £50.
- On your third deposit you get another 50% bonus.
- On your fourth and fifth deposits you’ll get a 25% bonus up to £50
If you add them all up this amounts to an extra £1,150 cash to get you started on your Casumo Casino adventure.
There’s a really playful aspect to the bonuses you can collect at this casino. Once you’re embarked on your ‘adventure’ you are awarded random bonuses, depending on the progress you make. This added layer of gamification is really good fun and keeps you wanting more.
Casumo Casino Reviews show that they know the value of a great promotion. A couple of years ago at Christmas they announced a ‘Treasure Hunt’. Participants were given missions to complete (win so many times on a certain game etc.) and the prize was an iPhone!
Our Casumo Casino Review shows the more you play at Casumo Casino, the more ‘belts’ you collect along the way. These are loyalty points and the greater the number of belts you have, the more rewards you are likely to receive.
One of the things we really like about the Promotions and Bonuses at Casumo Casino is that they’re designed to engage and surprise you. There are ‘pop-up’ promotions at special times of the year, and bonuses are offered as part of a game – rather than being a blatant incentive to play more.
Casumo Reviews Of The Best Games to Play
Since it started out in 2012, Casumo Casino has always provided players with the most innovative, challenging and fun games to play online. Back in the early days their software provider of choice was the award-winning Swedish company Net Entertainment. They set the bar high and, as they have added to their providers, the early excellence has just continued to get better. Casumo Casinos now source their software from NYX, Novomatic, Elk Studios, Microgaming, Yggdrasil, Play n Go and Thunderkick, among others.
Our Casumo Casino Review shows whatever your preference, Casumo Casino can provide you with the very best. Innovative online games include: Thunderstruck, Gemix, Mega Fortune, Big Bad Wolf, South Park and Blood Suckers. There are hundreds of games available, catering to all tastes.
Net Entertainment was always considered the best provider of online slot games, so you would expect the selection to be massive, and it doesn’t disappoint! There are the old favourites like ‘Gonzo’s Quest’ and ‘Starburst’, but there are also the latest favourites such as ‘X Men’, ‘The Incredible Hulk’, ‘Thunderstruck II’, ‘Desert Treasure’ and ‘Jack and the Beanstalk’. If you’re chasing that mega jackpot, then progressive jackpot games offering prizes amounting to millions will be your choice. Check out ‘Mega Fortune’, currently offering mouth-watering multi-million jackpots.
If you’re a lover of the classically traditional casino games, they’re all available for you to play. There’s blackjack, roulette, pontoon, baccarat and, of course, multiple versions of poker. You can really get into the casino experience by playing live dealer games which allow you to bet, and interact with live dealers in real time. The HD quality is great and the atmosphere is compelling.
Casumo Casino Review Of Software & Gaming Graphics
Our Casumo Review notes that from the moment you enter the Casumo Casino site you’ll be struck by quality of design. This isn’t just one more online casino, it’s a concept which envelops and engages you, leading you from one experience to the next effortlessly. The graphics design is clean, fresh and – best of all – it doesn’t distract, rather it provides a great backdrop to an amazing player experience.
Navigating the site is a simple and intuitive process; you feel very much part of a gaming community and there is a clear desire to make you feel welcomed and respected as a member of that community. Access to the games is instantaneous and, of course, with the kind of software providers Casumo works with, the gaming experience is effortless and fully engaging.
Our Casumo Casino Reviews show that, as one would expect, Casumo Casino has embraced the need for players to be able to access the site from a range of different platforms. Don’t expect to get the same experience on your mobile – if anything, Casumo has ensured it’s even better! All you need to do is type the URL into your mobile browser and you can enjoy the full casino offering, wherever you are.
Casumo Casino Reviews Online Support
With an outfit as sophisticated as this you would expect a solid support framework to back it up. Casumo Reviews show that the site is regulated by both the UK Gambling Commission, and the Lotteries and Gaming Authority of Malta. Both these bodies require exceptionally high standards of online support from their gaming organisations. The friendly, hands-on attitude which is apparent throughout the site also needs to demonstrate its willingness and ability to solve problems should anything should go wrong.
Your options for contacting Casumo staff are limited to email and live chat – there is no phone number available. The email facility promises a response time of less than an hour; looking at online forums this system seems to work well and customers appear to be very happy with the level of knowledge and ability of email respondents to solve their problems in a timely fashion.
If email doesn’t work for you, then there is always the live chat option. This isn’t open 24 hours a day; it closes down at 01.00am and re-opens at 09.00am. If, however, you’re a VIP player (a high roller in other words), you will be assigned an account manager who will be on call as and when you need them.
There are also lively Facebook and Twitter accounts for the Casino; they have a thoroughly engaged community and would obviously be a ‘go to’ should every other aspect of the online support have let you down.
It’s hard to find complaints about this Casino; even when players are complaining about a problem depositing or withdrawing cash, the situation appears to be resolved quickly and without any negative side-effects. The online support service is rated very highly, and it appears to thoroughly deserve it.
Casumo Casino Review Of Deposits & Withdrawals
In the age of internet banking, the speed with which deposits can be made and winnings withdrawn is paramount for an online casino. Casumo Casino has one of the fastest turnaround times for payments and deposits in the online gaming world. The Mission Statement published by Casumo on the website reads: “Design an online casino to make people smile.” Well, they’re certainly pushing all the right buttons so far!
- Deposits can be made into your account using MasterCard, Visa, Paysafe, Bank Transfer, Neteller and Skrill.
- There is a small deposit fee for using credit cards, but apart from that there are no fees.
- The minimum deposit you can make is £10.00.
- Transfers are usually completed within 24 hours.
- Withdrawals using Skrill, Neteller, Paysafe are instant – subject to approval.
- All other withdrawal methods take between one to three business days.
- The minimum withdrawal you can make is £10.00.
- There are no fees attached to withdrawals.
Casumo Casinos accept the following currencies: British pounds, euros, Swedish kronor and Norwegian kronor. The company is fully PCI compliant, which means that card and personal details which the company may store on their server will be encrypted and securely and responsibly handled by employees.
Casumo Casino Reviews Payout Policy
Our Casumo Review found that the terms and conditions surrounding the Casumo Payout Policy are rather vague. There is an instance on thepogg.com where a customer has been offered a bonus via email, and when they try to redeem the bonus they are refused payment on the rather vague grounds that they are a professional player (although there is no evidence produced by Casumo to support this) and the customer denies it to be the case. Casumo is offered the opportunity to work with a third party dispute mediation service.
This complaint has been raised on a website whose ratings are widely respected and it results in a very low score for ‘trustworthiness’ (3/10) which is an anomaly given that all the other scores are much higher, and often 10/10.
It is recommended that you take care, before requesting a withdrawal or payout, that you have observed fully all the terms required by your initial bonus. These terms normally stipulate a specific number of wagers. All bonuses must be wagered 25 times (deposit + bonus) and free spins winnings 30 times. You can make a withdrawal before you have fulfilled the wagering requirement, but then you will lose your bonus money. Most games count towards the wagering process but some only count proportionally; the percentages are available on the website but – be warned – it’s a complicated process to navigate.
Casumo Review of Pros & Cons
- This is a highly professional online gaming environment that puts the customer experience top of the list.
- The ‘parallel universe’ enhancement is pretty unique and it serves to add entertainment, and engagement to gaming.
- There is a great selection of games on offer, provided by an impressive range of highly reputable software providers.
- The bonuses and promotions are fun and offer great rewards.
- The site looks great, and is easy to navigate on a range of different platforms.
- While the welcome bonus offers great rewards you need to be careful to check that you have met some pretty rigorous stipulations in order to be able to claim it.
- Player feedback isn’t available on the site.
Casumo Reviews In Summary
We just can’t hide our enthusiasm for Casumo Casino. In keeping with the Mission Statement published on the website, we found ourselves smiling with sheer delight at the playful design, and the opportunities to engage with the ‘parallel universe’ gamification which is expertly integrated into all aspects of the customer experience. We also valued the liveliness of the Twitter and Facebook communities which, once again, made us feel as though we were part of a richer experience than that offered by the majority of online casinos. The Facebook team appear to be genuinely creative and are constantly suggesting online challenges which get a high take-up rate.
The offering of games is great, and the functionality of the site is professionally discrete; we weren’t bothered by distracting pop-ups or glitches, and were able to focus on the gaming element, which was, of course, why we were there in the first place. Casumo Casino makes you feel fully supported as a player, and we had full confidence in the online support mechanisms should we have encountered a problem – we didn’t.
If you’re looking for something out of the ordinary, which can be counted on to keep surprising you with its innovations and ideas, then Casumo Casino is really worth a visit.